Troubleshooting for students

This article is for students. Teachers go here.

Here's how to fix bug you might have using Classroom.

I signed in as a student and I'm a teacher with a Google Workspace for Instruction account

I can't sign into Classroom

You might be trying to sign in to Classroom with the wrong business relationship. Cheque that you lot're using the email account connected to Classroom. You sign in to Classroom with one of these accounts:

  • School account—Also known as a Google Workspace for Teaching account, this account is gear up by an accredited school. It looks like you@yourschool.edu.
  • Personal Google Account—This is gear up by you, or your parent or guardian. Typically you use a personal Google Account outside of a school setting, such equally a homeschool. It looks like you@instance.com.
  • Google Workspace account—This is prepare by your organization's administrator. Information technology looks similar you@yourcompany.com.

Annotation: You must have an active Internet connection to sign in.

If you tin't sign in with the right email account and countersign, maybe your school's administrator doesn't automatically activate Classroom for new students and users. Enquire your teacher.

I forgot my countersign

  • If your school uses Google Workspace for Teaching—Inquire your teacher to contact the admin to reset your password.

How do I switch between user accounts?

How do I sign out?

My form code doesn't work

  • If your school uses Google Workspace for Education—Ask your teacher to transport you a new course code. If the new class lawmaking doesn't piece of work, ask your teacher to contact the schoolhouse'south admin.
  • If you're a student using a personal Google Business relationship exterior of a school—Inquire your teacher to send you a new class lawmaking.

A form code consists of half dozen or 7 alphanumeric characters, for example,hjhmgrk org5gdp1.

Annotation: Y'all only utilise the class code once to enroll. Yous don't need to re-use the course code.

I deleted or forgot my class code

If y'all deleted, lost, or forgot the class code before adding yourself to a course, ask your teacher to resend the code or ready a new 1.

Note: You only use the class code once to join the class. Yous are so enrolled in the class and you don't demand to re-use the lawmaking again.

I deleted my class invitation

If y'all lose your course invitation before you added yourself to a course, ask your teacher to resend the class invitation.

Note: You only use the class invitation once to enroll. You don't demand to re-use the class invitation again.

I unenrolled from a form and want to re-enroll

If you accidentally unenrolled from a grade, ask your teacher to resend you a class code or invitation.

How do I create a class?

  • If your school uses Google Workspace for Instruction—Students can't create classes.
  • If you're a student using a personal Google Account outside of a schoolhouse—Meet Create a class.

I can't post a comment

Your teacher turned off posting for that class. Ask your teacher for more information.

How do I undelete a post?

You can't undelete a post. Still, your teacher tin see all your deleted posts.

I can't send or receive e-mail

  • If your school uses Google Workspace for Education—Your schoolhouse's admin might accept turned off Gmail for students. Inquire your teacher to contact the admin.
  • If you lot're a pupil using a personal Google Account outside of a school—Become to Gmail Assistance.

The Turn in push doesn't work

If you lot get an error message when you click Plow in, let your teacher know.

If you lot tin can't plow in an zipper assigned to you lot, endeavour these steps:

  1. To save any work you did in the attachment, copy and paste your work into a bare certificate.
  2. In the Classroom assignment, on the attachment, click Remove "" and then Make a copy.
  3. Click the new attachment.
  4. Paste any saved work into the new file.
  5. Click Plough in.

I didn't go an attachment from my teacher

If you lot didn't become an attachment your teacher assigned, let your teacher know.

For information most attachments assigned to you, read Turn in an assignment.

How exercise I alter the language in Classroom?

You change the preferred linguistic communication for your Google Account. For details, see Change language to modify the language on computer and mobile devices.

Related topics

  • How do I sign in to Classroom?
  • Get the Classroom app
  • Go Classroom email summaries (for guardians)


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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